Working online throughout the COVID 19 pandemic
In the current situation with COVID 19 we are all having to make adjustments to stay safe and prevent the spread of the virus. Fortunately counselling and psychotherapy can continue using online video call systems. I find online sessions to be very effective both for one to one or couples work. There are even some advantages, such as no travel and some more flexibility for session times.
There are some guidelines and good practices to help online sessions work to their best.
1. The online video calling system we use must be secure. Currently that includes VSee and Zoom. If you click on the links they will take you to the appropriate sites where these systems can be downloaded to your PC, laptop or tablet and used for free. Skype is not regarded to be secure.
2. These systems need a good internet signal to be reliable so you will need to consider which location will offer that.
3. The location from where you speak must be appropriate, secure, quiet, and free from interruptions or being overheard. Using headphones is a good idea.
4. If the internet option proves unreliable we can use WhatsApp video calling from our mobile phones. WhatsApp seems very reliable but the picture is rather small on a mobile phone, and it can use up mobile data quite quickly.
5. I will be working from my rooms or from my home office. It is customary for you to initiate the call. Once we have agreed which system to use we will need to exchange contact requests so that you can simply call me up to connect at the agreed time.
6. The fee arrangements have remained the same and if either of us has to postpone a session because of Corona Virus (COVID 19) then there will be no charge to you, or loss of sessions. I can send you details of how to pay for the sessions if required.
Please contact me if you have any questions about this.